Skip to content
×
Try PRO Free Today!
BiggerPockets Pro offers you a comprehensive suite of tools and resources
Market and Deal Finder Tools
Deal Analysis Calculators
Property Management Software
Exclusive discounts to Home Depot, RentRedi, and more
$0
7 days free
$828/yr or $69/mo when billed monthly.
$390/yr or $32.5/mo when billed annually.
7 days free. Cancel anytime.
Already a Pro Member? Sign in here

Join Over 3 Million Real Estate Investors

Create a free BiggerPockets account to comment, participate, and connect with over 3 million real estate investors.
Use your real name
By signing up, you indicate that you agree to the BiggerPockets Terms & Conditions.
The community here is like my own little personal real estate army that I can depend upon to help me through ANY problems I come across.
Short-Term & Vacation Rental Discussions
All Forum Categories
Followed Discussions
Followed Categories
Followed People
Followed Locations
Market News & Data
General Info
Real Estate Strategies
Landlording & Rental Properties
Real Estate Professionals
Financial, Tax, & Legal
Real Estate Classifieds
Reviews & Feedback

Updated 12 months ago on . Most recent reply

User Stats

2,356
Posts
2,577
Votes
James Carlson
  • Real Estate Agent
  • Denver | Colorado Springs | Mountains
2,577
Votes |
2,356
Posts

Hot take: Personal booking websites for your STR are overrated

James Carlson
  • Real Estate Agent
  • Denver | Colorado Springs | Mountains
Posted

Headline says it: The recent emphasis on creating direct-booking sites for your STRs and MTRs is overrated. Prove me wrong.

Work/money not offset by savings

The amount of work -- and money -- to build a site and do proper SEO to get noticed is not offset by the small amount of savings from not paying booking fees on sites like Airbnb and Furnished Finder.

It's not how humans search
Direct booking sites ignore how people search for short-term rentals or medium-term rentals. I want a vacation rental for my family? I go to VRBO or Airbnb. Who else but Boomers are slow-typing into Google "V-a-c-a-t-i-o-n R-e-n-t-a-l T-a-h-o-e"? That ain't the future, folks.

Corollary to MTR-insurance relationship

This reminds me of @Erin Spradlin's take on the current emphasis in medium-term rental world on creating relationships with an insurance company. Can it be done? Sure. But why? You've got platforms like Airbnb, Zillow, Furnished Finder that reach millions. Why tether your success to one tenant stream?

Most cynical take
Another Erin take here: The over-complication of real estate only serves vendors who want to insert themselves between you and the STR money. You lose thousands of dollars to Airbnb fees without a direct booking site? Pay me thousands of dollars and I'll set up your website to fix that. 

Similar feelings here about the expensive courses and conferences targeted to first-time investors. Give me $5,000 to teach you how to buy a home and rent it out. That's $5,000 that could have gone toward a downpayment on the first investment, which is where you'll learn the most anyway.

business profile image
James Carlson Real Estate

Most Popular Reply

User Stats

954
Posts
1,121
Votes
Ken Boone
  • Investor
  • Greenville, SC
1,121
Votes |
954
Posts
Ken Boone
  • Investor
  • Greenville, SC
Replied

So first of all, the large majority of direct booking websites will NEVER be able to compete with the big OTAs when it comes to SEO. Period. For heavy tourists markets where there are several STR management companies who have websites, most direct booking individual websites will not even be able to compete with that.

But if you work on your social media presence, social media ads, and routing return guest through your direct booking website, you are building a base of clientele which makes you less dependent on the whims and algorithm changes that the big OTAs have.  I have experienced top performing properties drop instantly to nothing, for no reason other than algo changes.  When that happens there is NOTHING you can do in the short term to resolve those issues. I have seen it happen a number of times.

But yes it does require work and it is a slow game not a fast one.  To me it's worth it, to not be as reliant on the big OTAs.  Right now I am about 10% direct, a year ago I was at 5%. Hoping within another year I will be at 20 - 30%.

Loading replies...