Deactivated account on Airbnb

[Steve Castagnetta]

I had an airbnb that I've had for years then was asked to upload my govt ID . So I did that and was then locked out as they reviewed account then sent email that my account was deactivated and no explanation as to why . I then called , emailed and chat on twitter but never given a reason only that we are sorry .. 

Anyone else experience this or have any recommendations ? Thank God I didn't have 10 properties on this platform 

[Alex Scattareggia]

Quote from @Steve Castagnetta:

I had an airbnb that I've had for years then was asked to upload my govt ID . So I did that and was then locked out as they reviewed account then sent email that my account was deactivated and no explanation as to why . I then called , emailed and chat on twitter but never given a reason only that we are sorry .. 

Anyone else experience this or have any recommendations ? Thank God I didn't have 10 properties on this platform 

 Has the account been active and receiving bookings + reviews this entire time or dormant and you tried to reactivate it?