Guesty / hostaway / hospitable?? Help!

[Phil Wrigley]

Hi everyone,

On the back of my last question on here I now have another! I’m sure this is one that’s been asked many times before so please don’t yell at me for asking it again. I did troll the forums and it’s really hard to get a definitive answer because it seems to be based a lot on personal preference.

In your honest opinions, what is the most intuitive property management software solution to use for someone that is just starting the journey in self management? Up until now we have been using Evolve vacation rental to “manage” our properties and to cut a long story short, we are ready to take it on ourselves in order to scale our business.

I have narrowed it down to three different brands - Guesty / hostaway / hospitable. A lot of people have said it doesn’t matter too much just to pick one and then change when it doesn’t work out but I kind of wanna get it right first time if I can! In terms of my background, we have four properties all in the same vacation rental market and we most commonly book through VRBO. We have an excellent team of cleaners handyman and other local professionals and been in the business for five years.

What are the costs vs benefits of each platform? Which would work best for integration with VRBO? I had a demo call with Guesty and it looked good but I hear bad reviews about customer service and compatibility with VRBO. Help! :)

[Allen Wright]

I would definitely say go with Hospitable. I'm not sure what your main goal is or how big you want to scale but you probably won't have any type of set back up until you get passed 35-40 units or so. I will say Hospitable does not have any type of accounting, if that's something that you feel your PMS needs.