Guests Car Towed. Advice on how to handle

[Marcus Morin]

I give specific instruction to my guest on which parking spots are reserved for them. It's a condo complex so assigned parking with numbers painted on the curb. The guest pulled into what she thought was the correct spot and the picture below will give you an idea why she thought that. The spot was a handicap spot though but the curb was labeled 128 which is my spot number also. I had no clue the handicap spot had the same number. I think most guest have kept looking for the 128 spot that wasn't handicap cause this has never happened before. Long story short, car was towed cause she had no handicap stickers or plates. The car was just purchased and the registration hasn't been updated. Tow yard won't release the vehicle. I'm writing this live so I have no resolution yet so any advice might just be for future reference on how to handle.

HOA has admitted the curb is incorrectly labeled and will correct but not further help from them. I've offered to pay for the Uber to the tow yard and pay to get it released. It hurts having to do that but wasn't sure what else to do. Also, don't feel it was my fault and maybe only partly the fault of the guest and the HOA creating the confusion.

How should I have handled this situation as far as taking care of the guest? Should I have offered something different that didn't hurt my pockets so much?

Appreciate any advice.