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Updated 11 months ago on . Most recent reply

User Stats

12
Posts
4
Votes
Hong Zhu
  • Rental Property Investor
4
Votes |
12
Posts

Do you decline a guest who has no reviews?

Hong Zhu
  • Rental Property Investor
Posted

I got bad experiences recently with guests who have no reviews. Both of them seem playing the same game. They complained that the house was not clean. For example, hairs in the bathroom, bedroom and even on the bed sheets. They sent me some pictures and asked for discounts. I know my cleaning lady for a long time and she is great. Should I just decline guests without any reviews? I really appreciate your suggestions.

Most Popular Reply

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4,236
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5,686
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
5,686
Votes |
4,236
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Luke Carl
#3 Short-Term & Vacation Rental Discussions Contributor
  • Rental Property Investor
  • Tennessee Florida
Replied

Most guests have no reviews. I never even look. 

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