PMS That Can Bill Guests Individually Instead Of Lump Sum

[Jim Black]

Hello, we have a STR that is 100% direct book. We are currently set up that we charge a per person rate instead of a flat rental fee. We rent to small groups where the group coordinator usually reserves the STR for a set number of people and each individual pays directly at the time of check in. All bookings are currently done by phone, text or email with payment by check or CC at check in. We would like to transition to more automated online bookings but am having a hard time finding a pms that allows us to bill individual guests. Ideally what I am envisioning is a platform that the group coordinator could enter each members name and a contact email or phone number and they would then get an invitation by text or email to join the group where they could pay the reservation fee, final invoice, and we could share all check in info and other communications. Does anyone have any experience with a platform that could be used for this? Thanks for all the help.

[Nathan Gesner]

Quote from @Jim Black:

I wouldn't bother.

It's creating an additional expense and/or work for you to set this up and monitor the individual payments. With the increased number of payments you'll have more to track, more potential problems, more guests to communicate with. What happens if five guests pay their share but the last one does not?

I would stick with one payee that's responsible for the party. Make them worry about collecting individual payments. You focos on one payment source, one point of contact, one process.