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Updated about 2 years ago,

User Stats

1,394
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1,178
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Allan Smith
  • Developer
  • Nashville, TN
1,178
Votes |
1,394
Posts

Don't use hospitable.com (SmartBnb)!

Allan Smith
  • Developer
  • Nashville, TN
Posted

I started using it in March and it just goes bad to worse. How I wish I could turn back the clock and sign up for different software, but now my processes are so entrenched and I don't have time to overhaul to a different web app.

A rough summary:

- repeated bugs. Smartlocks don't sync (I pay a VA to fix EVERY booking). Now, pricelabs isn't syncing. Some auto messages don't get sent randomly.
- website says they have a direct booking landing page for your listing, but people can't pay through it, so it's not a booking page.
- Awful task mgmt features (can't mark things done, they just float in the calendar forever). Mostly need for cleaners.

There are much less buggy options out there.

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