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Updated almost 2 years ago,
Which PMS has the best messaging automation & syncs well w/ VRBO?
Hi all!
I'm currently using iGMS and have it linked to my Airbnb listing, my VRBO listing, and my dynamic pricing tool. I like everything about it except for 2 BIG things:
1. The VRBO messages come in waaaaaaay later on. Meaning, I don't receive any VRBO messages, inquiries, instant booking messages, requests to book, pretty much any messages from VRBO until about 40 minutes later (which is not acceptable for me at all). So this causes problems for me in a couple of ways: my response time to the guest, the message automation I setup is pretty much useless if I have to manually message them in the VRBO app instead, and it just adds more work for me in general.
2. There's no message automation option specifically for Instant Bookers. I want to be able to have a specific message automation for Instant Bookers and one for non Instant Bookers (both be automated). Currently I have to make specific templates for both instances and manually message them out to the guest. I want to be able to just have these templates be sent out automatically for each Instant Booker and non Instant Booker respectively.
What PMS are you guys using out there that solves these two issues? I'd appreciate any help on this :)
Thank you,
Gulliver