What is Appfolio like to work with?

[Ian Dyer]

If you have experience with Appfolio, what are they like to work with? We've heard from a couple of their salespeople, and they seem to have an attitude of "we're big and don't really need your business". I know that once we choose a company, we won't be working with their salespeople. So, I'd love to hear from anyone who is or was using Appfolio, to hear how they treat you once you're a customer. Are they responsive and helpful? Or is it more of what I got from the salespeople, "you need us, we don't need you" kind of thing? 

We manage or operate about 200 rental units. We're considering Yardi, Buildium, Appfolio, RentRedi, Rentec. We currently use Cozy/Apartments.com. We want to make the best decision, because we're likely to stay for a long time with the company we choose since it's a lot of work to switch.