I am 100% Text and Email with prospective tenants

[Patrick M.]

Until the preliminary (free) application is done and I meet them for a showing- everything is via text and email. It is a recent decision which is already paying off.

An exchange that re-affirmed my decision:

"Blah, blah, blah, interested"

"Sure, we require you complete this free application and then we will contact you for an appointment to see it."

<late> "Oh, I just saw you don't allow pets (even though it is the very first, middle and last line of the listing), is that a firm rule?"

"Yes, sorry, have a nice day"

"But even if the dog is well behaved and house broken, so cute... blah, blah, blah."

"Yes, sorry, have a nice day."

<later that evening> "Even if it is a service dog? Because it is a service dog"

"No, a service dog is not a pet, please complete the application and we will reach out.... blah, blah, blah..."