Tenant Request for Compensation

[Al Williamson]

Got a call from a tenant telling me that a blade on her ceiling fan flew off and almost hit her. I apologized but went silent when she said she wanted to be compensated for the mishap. I told her we would talk about it later.

I am willing to replace the fan with a new one but I don't feel good about paying a penalty for injuries that didn't happen. What should I do? Pay a little to make the issue go away or find a lease loophole.

I really don't want tenant to stay - but I want to be fair.