Tenant constantly turns down heat thermostat for the property.

[Victor D.]

Hey BP crew, I'm looking for a creative solution from any landlords that have had problem tenants in the past. Specifically this situation involves a tenant that will turn down the thermostat to our buildings boiler, in the winter season if she feels that her unit is too warm. The major issue is when she does this the entire building turns cold and the tenants start to call and complain. Me being the "on call super" will always get the late night call about NO HEAT. I've bought it up to the landlord and we have changed locks and placed pad locks to the basement door but they always manage to be broken. Any suggestions on how to remedy this situation would be greatly appreciated!