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Updated about 4 years ago on . Most recent reply

User Stats

33
Posts
5
Votes
John Conte
  • Real Estate Agent
  • New York City
5
Votes |
33
Posts

Possible Recourse for Boiler Damage?

John Conte
  • Real Estate Agent
  • New York City
Posted

So I bought my initial investment property in 2017 in Cleveland, about a month in, the boiler blew. went out, replaced the whole thing, 17k later. Not sure about the ethics or legality of naming the company so I won't do that here unless advised to. Everything was going well, then Friday my super called me and said he smelled smoke, and that the boiler went. I'm not in HVAC but I know that a brand new boiler is supposed to last more than 4 years. They told me they had to look at it on Monday since it was too hot, and they had to get the "right people" in. I'm fairly certain they're going to try to screw me, and get me to pay for a replacement. They're being shady about the warranty and at the moment I don't have access to the paperwork involved with it, so I'm really at a loss as to how to proceed. Is my best shot dealing with the company or taking it straight to the manufacturer? Legal representation? Consumer Protection Bureau? If anyone has thoughts I'd really appreciate it. Thanks!

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