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Updated almost 4 years ago, 12/29/2020
Room Inspections with new tenants/properties
I'm a new property manager and the owner has asked that I conduct quarterly room inspections. Right from the start I had a tenant respond simply, "I pay rent, and sorry I don't allow anyone in my room. Your not inspecting my room sorry."
I want to make sure I am firm and professional without taking on an immature emotional response. What has everyone else found to be the best way when handling stubborn tenants, and how should I respond so they take me seriously?
My first thought was if that quarterly room inspection was in the lease that the tenants signed. If it's not in there, then the tenant has the right(and honestly the responsibility) to decline that inspection, hopefully respectfully. If it's in there then always go back to the lease that they signed. Just be sure you're abiding by the tenant/landlord rules and regulations in your state. Since you're the one dealing with tenants and not the owner of the property you have the luxury of trying to be personable with the tenants(without encroaching on the tenants rights). It never hurts to try and work something out that can help both parties, my mother would say to approach someone by saying, "I have a problem and was hoping you could help."
But again, if it's not in the lease and you can't persuade them, then it might not happen. Replace the tenant once their lease is up and make sure the inspections are in the new lease. Hope that helped. Cheers!