is home warranty policy scam?

[Kinjal Patel]

home warranty company told me that they only covers parts and no installation.and they can even denied any claim using exclusion paragraph without any reason. But when I purchase this 5 years ago in 2014, sales person made lot of policy like low deductible, quick service, if we can not repair we will replace, etc. etc. I feel like I am cheated. is there any thing I can do abot this? I really appreciate your input.