HVAC Contractor did not do the work to the code

[Pavan Krishna]

In 2017 I had a HVAC installed.  At that time the property manager assured me that all things were done to the code.  Fast forward to 2020.  My tenants want to change the HVAC filter and cannot find the filter.  A local HVAC Tech told me that "the original installer did not put a place for the filter.  He should have done that.  It is not up to the code.  Now adding a filter is not a small task.  Ask the original installer to fix it." 

As per invoice, the original installer gives - 10 years parts warranty, 2 years labor warranty, limited lifetime chamber warranty, 10 years craftsmanship warranty.  Not sure whether any of the warranties cover not finishing the work up to the code.

Has anyone else faced a similar situation?  What are my options?  Any help is appreciated.

[Kyle J.]

@Pavan Krishna How do you know this “tech” is right? I’d call the original installer and ask him about it, or get a third opinion before I got too worried about it or did anything drastic. 

Sometimes the filter is inside the unit. You don’t always have to “put a place for the filter”.