Tenant with Bugs- Help!

[Kaybreh Mathis]

Hello! I just got a call from a new tenant this morning. She moved in two months ago and the apartment was clean. She told me today that she’s dropped $100 trying to get rid of roaches, bedbugs, and springtails (which I think might be fleas) but that the problem is getting worse. How do you proceed from here? We just bought the building so the lease is under her previous landlord and he didn’t make any stipulations regarding things like this. Obviously I want the unit cleaned. Do I call an exterminator and bill her? Pay for it myself? Can I even ask her to pay for it if the old lease doesn’t mention anything like that? I appreciate any advice. Thanks!