Landlord responsibility for AC not working

[Lori N.]

Hi all. Asking for a friend (no, really)

Friend is a landlord of SFH.

AC in unit went out on Thursday. Landlord called HVAC company to check it out the next day. AC repaired. Landlord contacted tenant to see if everything was satisfactory. Tenant said AC was working fine.

Hours later tenant notified landlord that AC again was not working. Landlord said they would contact AC company again to have them go back out to check on it. However, as it was now Friday night this would likely not happen until Monday.

Over the weekend tenant continued to send landlord pictures of thermostat and notices of how hot it is in the unit. Landlord again explained that nothing can be done until Monday at the earliest as it is the weekend. Landlord offered tenant $200 off rent so tenant could cover cost of other accommodations until Monday. Tenant agreed and expressed appreciation and then later contacted landlord again saying this was not acceptable as they have family and were concerned about COVID.

Tenant continues to send landlord notices/texts as late 10:30 pm when there is nothing else the landlord can do about the situation at this point.

Suggestions on next steps?