What are the top five skills or attributes you look for in a professional management company?

[Paul Falbo]

Looking for feedback from guru BPers to Newbies. What do you look for in selecting and retaining a professional management company, and what are the most important services? Accounting, operations, tenant retention, tenant relations, operations, communication, integrity, knowledge, dedication, experience?

Please rate in order of importance to you with "1" being most important, "5" being less important.

And, What scares you the most about using a professional management company?

Ten years ago, I asked my clients to do the same. I'll share the results in a blog, and the results may surprise you!