120 Units & Maintenance Requests

[Justin Wallman]

Hello all! We have just implemented Cozy after a much needed streamlining process. For those of you who use Cozy know that it accumulates and tallies all closed maintenance requests in one listing. We are currently at 66 closed maintenance request from the implementation date of 4/1/20. Roughly, 30 a month. We have 100 SFH & 20 multi units. Now that there is a way to track how many requests we are receiving, it got me thinking.

My question is:  Are we doing okay? Are we catering too much to the tenant?  Whats your breakdown?  We seem to dispatch our maintenance man with every request with the rare exception of a couple.  If anyone can share how many and what types of units (as I know there are many variables) they manage with how many maintenance requests per month you are receiving , that would be helpful.  Thank you!!