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Updated over 4 years ago,
Procedure on Late Night Emergencies
I am self manage my properties in Omaha and wanted to ask how other investors manage emergency situations. I sleep away from my phone overnight and have that constant thought if some emergency situation occurs overnight how can I guide my tenants so that they know the procedure if I am not immediately reachable. I personally do not perform any repairs at the properties, but have a couple of handymen on file. I do pass on their contact to tenant for emergency situations when I am out of town, but more concerned about those late night situations when even a handyman on file does not pickup.
- Do others instruct tenants to call a handyman in emergency situations when they cannot immediately reach landlord?
- My main concern is if something plumbing related bursts and flooding becomes an issue should I instruct the tenant to try a couple of plumbing companies if they are unable to get a hold of me or a handyman?
Just looking for some more direction on how to guide tenants in the event something like this happens where the landlord is not immediately reachable. Thank you for your input!