Property Management - What makes yours the best or the worst?

[Bryan Blankenship]

Hey everyone!

Our property management company is growing every day and our turnkey clients LOVE us. We're always trying to improve, though, so I'm wondering:

1. What are some stresses and issues you've had with your property management company?

2. What do you LOVE about them? As we continue to grow over 400+ doors, we're always looking for the best way to serve our current and future clients. We use RentManager and find it superior to Buildium and Appfolio, but... 

3. What software do you find to be the best, and why?

4. We do very well at keeping long-term tenants, we keep properties maximized at market rents, we offer small incentives and rewards for our tenants paying on time long-term, and a host of other things that make our clients and tenants love us. What additional suggestions do you have that we may be missing to ensure we're the local area leader long-term?

I originally had about 48 questions, but I figured I'd start with the basics and just ask these 4 LOL.