Your Ideal Property Manager?

[Kevin Nichols]

The property management firms in my town run the gamut from a few large managers that do a decent job with Appfolio, communication, etc.  to the smaller guys who are still old school.

Am considering prop. management, but want to stand out from the rest.  As a landlord what do you want to see in a PM?  (I have 10 properties and buy/rehab...but I don't use PMs.)