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Updated almost 6 years ago on . Most recent reply

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Caris Li
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Is This Paint Job Acceptable?

Caris Li
Posted

Would love honest input on whether this paint job is acceptable. 

My husband and I own a duplex and have rented it out to 6 different tenants in the past 5 years and this is the first time we've had someone really upset about the condition. When they toured it initially, they seemed happy with the condition (before it was re-painted) and we didn't promise to make any updates. But we decided to repaint since it's been a few years.  Also, the previous tenant cleaned pretty well and I also spent several hours cleaning. I would personally be happy to live there and felt like we left it in great condition.  But the new tenant is complaining about both the paint job and the level of cleanliness.  Pictures attached of the new paint job.  It's not a perfect job I know, but I felt pretty good about it.  She's demanding that we hire professional painters to repaint and professional cleaners to clean everything top to bottom.  Would love to know how other landlords would handle this.  

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Max T.
  • Investor
  • Philadelphia, PA
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Max T.
  • Investor
  • Philadelphia, PA
Replied

I would decline her demand, unless there are real issues (can't tell from photos). Give her the option of terminating. No sense in keeping anyone who will be unhappy.

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