Tenants wants compensation for inconvenience !

[Daniel Sweitzer]

My tenants want compensation, just wondering if any could shed some light on this issue?

My renter txted me the other day saying the well water was bad at the acreage they are renting from me, they got the water tested and it shows small traces of coliform which I was told can be remedied by shocking the well! I immediately went over and shocked the well ! We are currently waiting for new test results!

My renter now wants to be compensated for their inconvenience of having to shower and do their laundry at her moms house for a week or so which is 10 minutes away and in the town that they work! They also mentioned their would by extra cost on their power bill “which they are responsible for” from having to run the well pump for an hour or 2 to shock and flush the system!

It is spring, and the tenants also mentioned the sump pump is also running some which is out of my control and should by considered in some of their living cost being that they are living on an acreage!

I feel that I’m not legally obligated to reimburse or compensate them anything according to the lease agreement! However I’m trying to be fair so I offered them $150 off this months rent of which they said is unacceptable, so trying to keep them happy I offers them $300! They now come back at me saying they $1000 for their troubles! Just wanting some advice from more experienced landlords on how I should address this matter , thanks in advance for anyone willing to help me in this matter!