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Updated about 6 years ago on . Most recent reply
Pre-Screening: When prospects supply different names and emails?
I just set up a pre-screening process for my first rental property and listed through Zillow manager. After prospects initiate contact through Zillow, I forward a contact form to them, getting their full name, phone number, and address (run google check, see if address pops on any news websites, so forth)...
I received an inquiry from one prospect and while the same phone number was entered thru both the Zillow inquiry and my pre-screening contact form, she used different names and different email address on each. Example:
- Zillow: Mary Flaherty, fmary123 at gmail
- My soft app: Barbara Flaherty, bflaherty at gmail
Pre-screening methods are to check for red flags ASAP however, if I'm personally wary of giving out my own contact info online, I have aliases for that purpose as well... So this seems normal to me...
I'm sure many landlords have come across this... Should this be a glaring red flag or should I proceed w/ scheduling a call for additional screening? Is this the sign of a "time-waster"? Have any of you had tenants that did this but turned out to be okay tenants?
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This person is applying for, essentially, credit. To me this is fraud and would disqualify the tenant immediately. If it was just the email that would be one thing, but not using a real name is another. UNLESS one is her formal name and one is her preferred name. But on an application for credit her real name should be used. Did she provide a social?