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Updated over 6 years ago on . Most recent reply
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Intro letter to new tenants
Hello!
When you take ownership of a building that has current tenants, what is your protocol for introducing yourself? A letter or email introducing yourself and giving your contact info and instruction for where they should pay rent? What is your protocol to ensure a smooth transition?
Thanks!
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Dear Mrs. tenant,
We are excited to announce that our company is in the final stages of purchasing the building within which you reside, and I’ll begin managing the property on <date>. Being a local company, providing quality housing and great service is very important to us. As I mentioned in my previous letter, I look forward to continuing to maintain your address with the same pride and quality that <prev owner> has taken in it over the past 19 years.
We are hereby cancelling your existing month-to-month tenancy effective <date with proper notice>. Enclosed in this envelope is a new month-to-month lease agreement for you to sign, effective <date>. In the meantime, please completely fill out both the Rental Application (included with this letter) and the Lease Agreement. I will make arrangements to come by and go over the lease with you sometime next week.
This new lease will provide you with important information regarding our company’s policies. This lease does not change the length of your lease term (month-to-month); it simply updates relevant matters now that I will be assisting you with your housing needs.
Beginning with rent for the month of September, please pay your rent by depositing the entire amount into the following bank account at <your bank>: account # 123; routing # 456. We do not accept rent checks at our P.O. Box; rent can only be paid by deposit.
For your convenience, the nearest location to your home is 123 Main Street, City, or you can execute a bank-to-bank transfer using the routing number provided.
If you have any questions, concerns or maintenance issues, you may call or text my cell phone at <Google voicemail>, or you may email me at the address listed at the top of this notice.
Please don’t hesitate to contact me with any questions about this transition or any other pertinent issue.
Sincerely,
<you, the PM>