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Updated over 6 years ago on . Most recent reply

User Stats

106
Posts
86
Votes
Jason Howell
  • Petaluma, CA
86
Votes |
106
Posts

Constant maintenance vs replacement via Property Management Co.

Jason Howell
  • Petaluma, CA
Posted

Say you have a property management company managing one of your properties and you notice that the tenant is regularly complaining about something particular... Kitchen sink is slow, or keeps getting clogged. Property management company is authorized to act on these automatically without clearing with you first if the cost is under a certain threshold. So they send someone out and that person fixes the drain and tells them how to fix it themselves next time. Tenant again contacts the property management company later with the same issue. Each time someone is sent out there, it costs $60 to treat.

At what point do you just replace the sink? Or do whatever it costs to fix it for good? I guess I'm curious what your own threshold is before you say as the property owner "just replace the damn thing, eat the upfront cost, and stop sending someone out there to unclog the sink."

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