Tenant Satisfaction Survey Samples or Ideas?

[Daniel Dietz]

Hello All, 

We are in the very early stage of developing a 'Tenant Satifaaction Survey' to use in our rental home business, and looking for ideas or samples of what should, or shouldn't, be in it, and general feedback on your experiences for those of you who have done this. In general we feel we take GREAT care of our tenants from the verbal feedback we get from them. 

Our thoughts are to use this in several ways; 

• To know what we are doing 'right AND wrong' with our current tenants and what we could do to keep the good ones longer.
• To use the results when we are looking for new tenants to help persuade them to choose us over the competition, especially when our better quality properties are a little more expensive than much of the completion. 
• To use the results to convey to both our bankers and potential Private Passive Investors that we would be good to partner with - We have superior properties, management, and overall company culture to stand out in the rental property space. 

Thanks for any feedback you can help out with, 

Dan Dietz