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Updated about 6 years ago, 12/03/2018
Who is required by law to be present for repairs/service calls?
Hello All,
This is my first post on BP. I own a condo in Chicago that I rent out. My tenant started renting May 1 of this year and within a month, heck 10 days, there have been a few things come up. I'm new to this landlording thing and am getting stressed out about making sure she has a positive experience in my condo. BTW - I'm a huge DIY'er who is pretty handy.
The condo was built in 1997. Its in great shape. Before we rented it for the first time last year we had the HW floors refinished, new paint job, kitchen and master bath remodel and new carpet in master bedroom. New mechanicals in 2014. The place looks like a million bucks, TBH. It didn't really need these updates, but we were going to sell it so we did them.
However, a few things have come up lately with the place and I'm getting very self-conscious about all of it. Here they are:
My new tenant requested a ceiling fan be put in the master bedroom. I did that for her. I think it cost $130.
The P-Trap under the master bath sink was leaking, I repaired that.
The dryer vents needed cleaning, I did that.
The dryer stopped heating (it's an LG from 2014) so I called a place and they said they could come out and fix it DURING A WEEKDAY. Now, like most people, I work during the day but I took a day off to meet the guy. After looking at the drier, the guy said he needed to order parts and it would be a week until it would be fixed. Needless to say, my tenant is NOT happy. She pays a lot in rent and I feel bad that she won't have a dryer for a week. I told her I'd knock $50 off the rent for the inconvenience.
I will be taking another day off of work for this. Here's my question: Is it appropriate to ask the tenant to be around for repairs or is that 100% on the landlord? I have to drive 15 miles to get to my place, but she seems like she'd be put out having to wait for the repair person. Plus, it seems inconsiderate to expect her to take time out of her day to sit around waiting for a repairman.
Any help would be greatly appreciated.