Didn’t know how to answer this.

[Matt Hazlett]

I’m new to being a landlord and didn’t know how to answer this question from a friend. Thought it would be good education for me to seek an answer here. “Our pipes have been frozen since Christmas Eve. The tub works. But the bathroom sink doesn’t and the toilet doesn’t, we have to use a bucket to flush the water down. Mark went to pay rent today and told the landlord about the pipes and the landlord says because we didn’t Inform him the moment we knew about it that we are liable if there is any major damage like pipes bursting. I didn’t call the landlord because it was the holiday so I assumed he couldn’t/wouldn’t do anything until after he new year.” What do you guys think? Thanks in advance.

[Nicole A.]

Assuming that because it's the holidays the landlord wouldn't/couldn't get to the issue until afterward is not the landlord's fault. It doesn't matter what day it is. When there is a serious problem such as this, one needs to alert their landlord/property manager immediately.

How did this situation turn out?