Tenant says he got injured on my property

[Trevor Densmore]

I just purchased my first multi unit a few months ago. This week one of my tenants texted me saying they he injured himself on steps due to one of the step giving way. I haven't seen him yet. He claims he called the ambulance and was in the hospital for a week. I sent someone to check on him but they couldn't get in. He claims that he can't move to get to the door. I don't really believe him but I want to make sure I handle this situation properly. If anyone can give me some advice on this situation I would greatly appreciate it. 

[Jill F.]

1) Call your insurance company and tell them a tenant reported an injury. Ask insurance company (who will be representing you if tenant sues) if they have a contact for the tenant and/or if you should discuss the matter at all.

2) In my city you can look up police reports by address, if that is available put in the address and see if there was a report.

3) Let your insurance company deal with it.