difficult situation, please help!

[Mason Moran]

hello all, I have a tennent who's retired military. He's receiving a retirement check, disability, BAH (from his GI Bill) as well as him and his fiance both work full time. I received a text stating, "Good morning. I wanted to give you a heads up about the rent. My term for school was split in October, I.e. classes ended on the 14th and started again the 23rd. So they processed my BAH was processed as two separate drafts. I have the first one but I won’t receive the second one until Thursday or so. I’ll have the rent Friday and will deposit straight into your account Friday morning." That was sent 6NOV17. Still have not received any payments rent is due on the first and anything after is a 100 dollar late fee. For the past two days I haven't received ANY communication back from the tenants. What should I do? Anyone on here deal with the eviction process, specifically in Virginia? thanks for any help!