Constant Noise Complaints

[Christian Tallet]

Hello everyone,

I'm just needing a bit of advice on handling noise complaints. I'm a new landlord. I just bought a fourplex about 3 months ago. I live in one of the units and rent out the other 3. I'm having constant noise complaints from one of the tenants about another tenant. I've talked to both regarding quiet hours and regarding that normal conversation levels aren't too loud and the walls are thin (their bedrooms back up to each other). I'm unable to determine if the noise complaints are valid because the tenant on the other side of the possible offender never has any issues with them and also states the complaining tenant has always been very noise sensitive. 

P.S. I inherited all of these tenants.

I appreciate any advice on how to handle this. Thanks!!!