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Updated over 4 years ago on . Most recent reply

Emotional support animals
A friend of mine living in Utah is trying to get an emotional support animal, but her landlord is having issues. Besides being provided with letters from her doctor and psychologist for the need for the animal, he is demanding to speak with the doctors. (Which is totally illegal, right?)
My friend also claims that an ESA doesn’t need to be certified, just needs to have a letter from her doctor. I’ve looked, but can’t find any evidence supporting that.
Can anyone here point me to a source that says if she does or doesn’t need the animal certified?
Most Popular Reply

This came directly from the ADA website.
***********Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals either.*************
Therefore, the Landlord can refuse the animal and/or treat it as a pet, not a service animal as it is not protected under the ADA.
Here is the complete link https://adata.org/publication/service-animals-booklet
Hope this helps!