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Updated almost 8 years ago,
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What do you others do?....I have learned that a routine repair at a rental property can be thrown totally out of proportion by the tech, handyman, professional saying something that the tenants misconstrue when fixing a problem after a tenant calls me with an issue.... So, I tell them (tech, handymen etc) before they go in my property that they are not to discuss matters relating to the repair with my tenants if they are home.