Bed bug scare!!! What now....

[Atwan Kwan]

"I also need to let you know that the garbage disposal is leaking & some how there are bed bugs in my son's room mostly on my grandson's bed."

Got this nice xmas note from my tenant.

Never had to deal with bed bugs, but I KNOW it can be a big problem.....

How do I handle this? 

What's best approach from start?

This is a multi family condo so I know it needs to be contained....

I really don't need this in the middle of my holidays with my other vacant units my owners want to fill