Landlord question - rekey for new tenants?

[Jason Cunningham]

Hello everyone,

Somewhat new to the landlord business and am looking forward to getting some feedback from more experienced professionals.  Recently a new applicant for one of our units asked if the landlord would rekey the front door and mailbox.  Is this customary, and should the landlord be expected to pay for the rekey service?  Thank you for your time!!

Sincerely,

Jason

[John Thedford]

ALWAYS rekey for new tenants. You avoid a lot of liability and in some states it may be mandatory. I have some SFR that take five double sets of locks and it costs me over $100 each time but what is the alternative? Have a previous bad actor tenant commit a sexual assault and be sued for ten million? REKEY each and EVERY time. Cheap insurance!