Cleveland property management recommendation

[Megan Miller]

Hi All! My husband and I are in Cleveland looking at investment properties. We're also trying to find a property management company but I have yet to find one that will pick up their phones or call me back. Anyone have a great property management company that services Cleveland, OH that they can recommend?? Thank you! Megan

[Dave DeMarco]

I currently have 2 properties with Cleveland Property Management - a single family and a duplex. I have had the single family with them for 6 years and the duplex for less than a year. I WOULD NOT recommend them and would advise you to look elsewhere first. 

My experience is that they are NOT good with completing maintenance issues in a timely manner and MUST be "looked after" if/when you have them. I've had maintenance issues take MONTHS to complete with them. Their follow up is VERY POOR (if they respond at all) and they will hit you hard on the cost of any repairs. They have had a lot of turnover recently, appear to be under staffed, manage A LOT of properties and this is not helping their performance. 

They did do a good job of finding and screening a tenant for my single family property and we will see what happens with a vacancy in the duplex. Also they are good with rent collection and issues related to that. Look to pay 10% of gross rents.

After some work that needs to be completed I will be looking for another company.

PM me if you would like to talk in person and good luck with your search!