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Updated 3 months ago on . Most recent reply
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Needy Tenants
How Do You Handle Needy Tenants?
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We invite them into our office to listen, talk, and reset. Every now and then we all need a little extra attention.....no big deal. And if that doesn't work, we start quoting the lease in a factual, bullet point kind of way with no drama or finger pointing and always ask them to stop in to talk about it.
We never get into an email tennis match.