The Work Number

[James H.]

Has anyone had good/bad experiences using "The Work Number" for employee verification? We usually ask for pay stubs and do not formally verify employment. But, we have a perspective tenant whose income we would like to verify (due to apparent identify theft issues, etc.) Her company uses The Work Number for verification. Every time we call, we get a different story about what they require to verify that WE are a legitimate landlord. Some of their requirements are not possible to meet. For example, they asked for a copy of connection paperwork for a landline registered in the name of our LLC. We do not have such a thing since we use our cell phones for personal and landlord purposes.

The last time we spoke to them, on Thursday evening, they told us that they would waive that requirement and would set up an account for us within 48 hours.  Nothing yet...

I cannot imagine having to put every tenant off for 5+ days to get employment verification.  How does everyone else handle this?  

Jim