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Updated about 8 years ago on . Most recent reply

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62
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10
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Matt Kowske
  • Madison, WI
10
Votes |
62
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Tenant language barrier - translator needed?

Matt Kowske
  • Madison, WI
Posted

Hello, 

We recently bought 2 buildings side by side that have 95% hispanic tenants. The majority of them speak none to very little English.  We didn't expect this to be an issue as there is a long time on-site manager who does speak Spanish (and decent English).

Well, he isn't working out as we expected and have decided we would be better off managing ourselves. The main issue here though is the language barrier. We need to be able to communicate with our tenants, especially in the case of an emergency. I'm wondering if anyone else has experience with a scenario like this? 

I am learning Spanish now, but I'm sure it will be several more months until I can have a conversation with someone. In the mean time -- I thought about posting a craigslist ad to hire a "on call" translator who we would pay to compensate for their time and need to be available 24/7 for the rare emergency call. I figure we can set up a Google voice # and use 3 way calling to make it work. Does it sound doable or just too complicated? I'd love some feedback -- thanks.

Most Popular Reply

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1
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3
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Robert Liebes
  • Edgewater, FL
3
Votes |
1
Posts
Robert Liebes
  • Edgewater, FL
Replied

I will help you for free. we can use a 3 way call   I speak and write fluently Spanish.  

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