Renter slipped in the patio in 2014 and trying to get payed this year for medical expenses

[Sukhwant Kaur]

I bought my first investment last year and successfully rented it in 15 days. I felt like I found a good renter so all is set and what can go wrong till the renter slipped in the patio. She said it was a rainy day and floor was slippery. I went to check on her and she had some stitches in the back of her head. She didn't ask for anything and I never thought anything about it. Today she sent an email with an hint to file a claim and suggesting that there are tons of medical bills that she don't want to pay. She hasn't come out to say how much she wants or what she wants but I want to be prepared to handle this situation in as professional manner as I can. 

I was about to get ready to buy another property in another state but now I am a little nervous and feel that may be I am not equipped to handle this landlord business yet and may be i need to educate myself better.

Anyway has anybody had any similar situation in the past? How did you deal with it? What's the suggestion?