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Updated almost 7 years ago on . Most recent reply
Pre-screening Tenants Without Talking to Them
I used to waste so much time answering phonecalls and scheduling and reminding prospective tenants of their appointments, etc, etc- and kept thinking there has got to be better way!
This is what I'm currently doing-
Post property at least a month before it will be available- even if it's not ready to show (I am finding that better tenants tend to plan ahead)
Google Number that goes straight to voicemail describing the property, ending with the website they can go to request a showing (website also included in online advertising) -both the number and website on my yard sign
Website where they can request a showing by filling out a pre-screening questionnaire (got this idea from someone on this forum, sorry I forgot who that was)
Scheduling Website where I can set a time-frame in my Google Calendar, which will open up time slots that people can sign up for (this site is only sent to those who have filled out the pre-screening questionnaire). Once they schedule, they are sent a confirmation email and text, and then a reminder text 2 hours before showing. This is my first time trying this- but I just sent an email last night to the 50 or so people I had in my spreadsheet who had filled out the web form requesting a showing over the last month, and I already have five showings booked WITHOUT HAVING TO CALL ANYONE. We'll see how it works out...
Here's my scheduling website as an example (you can click on a time slot to see the form you would fill out but please don't book an appt): [REMOVED]
PS - It is free, I just paid for some SMS credits so it will text people
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I like to require prospective tenant to, after passing all pre screening, to send ME a confirmation text either 30 minutes or 1 hour prior to our appointment. If they don't text I don't go. My no-shows have gone down to 0%.