App/Services for Landlords

[Shawn Tuma]

Apologies if this was asked previously, didn't see anything lately on the forums. I'm planning on closing on my 1st MF property by the end of the year. Is it worth having tenants use a 3rd party service/app for collecting rent, doing maintenance requests, etc? Or is it easier & wiser to just have payments sent to my LLC's account & having the tenant text/email me in regards to property issues? If the former is easiest, what service/app do y'all suggest using?