Avail holding agreement/deposit difficulty

[Kim Parker]

I'm trying to get a hold of their customer service but wondered if any of you smart folks have run into this before--

I'm running into an issue with avail.co and wondered if anyone had a fix/solution that has worked for them. We have a property that we use as a mid term rental. The current tenant is moving out mid June and I need to have a holding agreement/deposit signed now for the next tenant that is going to move in the same day the other tenant moves out. The issue that I'm having is that they won't allow overlapping leases. Holding agreement really isn't a lease but I don't see another way to put it in their system. Also, I want the next tenant to be able to pay the holding deposit on the website to get them set up and started...which requires some sort of lease or signed document. Previously, I have had at least a couple day gap and so I can fudge the dates slightly to make it work on their website. However with mid term rentals I think I'm going to run into this more because of quick turn arounds.

Also, their software won't allow me to have one lease end and the next begin the same day. 

Any wisdom? Thanks

Kim Parker