Apartment manager didn't assess my apt until 2 weeks after move out

Apartment manager didn't assess my apt until 2 weeks after move out

Minneapolis, MN · Member since 2017 · 8 posts · 1 vote

When I moved in to my apartment, I decided that instead of giving a refundable damage deposit of 1000 I took the option of paying a non refundable 300 fee prior to move in so I wouldn't have to deep clean the apt when I left. 

I moved out of my apartment 2 weeks before the end of the lease. ( paid the rent in full) I had told 2 managers in person, 4 days prior.  I spoke to them both at the same time verbally that this was my intent and they said "ok".

When I moved out I contacted maintenance to let them know I finished moving and they could now access the apartment for a turnover, and they said "ok"

Two days after moving out I called the office again from out of state and let them know I had moved out and where my keys were located they said "ok."

10 days later I called the office again in order to find out the name of the renters insurance policy they use so I could cancel it.  It was at this time the manager mentioned they hadn't been to the unit yet and was scheduled 2 weeks after I moved out.

A month later I received a cleaning bill for 1700 dollars.  They already took away the amount they received from my insurance coverage of 1000 dollars.  So the bill was now around 700 dollars

It mentioned having to drill out the deadbolt because a few unauthorized tenants where living there and had changed the lock.  They itemized a bunch of cleaning expenses which were ridiculous prices like 100 dollars to remove each item left there.  If it was really true that unauthorized tenants had moved  in, they created this trash....But of course the whole thing could be fabricated by management and are just doing it because I didn't have a walkthrough prior to leaving and can now exploit that.

Seems like it's not my responsibility what happens after I move out when I've told 2 mangers and one maintenance personal that I plan to move out early and they said "ok got it" 

 Anyway I'm wondering what the best thing to do is if I get sent a letter from a collection agency.  Do I explain what really happened and that it's the fault of management to not go to the unit earlier and leave it unoccupied for homeless people to move in, or is it better to say I did a walkthrough the the manager before leaving and gave management the keys etc, so there must be some confusion or they are simply lying in an attempt to get more money from me.  Thanks

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  • John UnderwoodPro Member
    Investor · Greer, SC · Member since 2014 · 13k+ posts · 17k+ votes
    3y

    It comes down to what you can prove. Everything should be documented, but it sounds you just verbally told people.

    Maybe contact them (email) and see what you can work out.

  • Honolulu, HI · Member since 2008 · 3k+ posts · 2k+ votes
    3y
    Aloha,

    Regardless if you are talking about a move out, or maintenance issues during your tenancy, or why your rent will be late, as a Renter you ALWAYS need to put it in writing to protect yourself...phone calls and face to face verbal are useless, you just end up with a lot of He said-She said, and with zero proof, which makes you liable for the terms in the written contract.

    This is Business, and serious Business at that. You signed a contract...do you have a copy of it if you do need to make a court appearance? Keep your move in docs, and any notices or communications from your LL over the course of your tenancy for potential use as evidence if needed. Also take your own photos of move in condition, and move out condition when all of your personal property has been removed and you have repaired any damages you could be held responsible for. Keep copies of carpet cleaning receipts or any professional cleaning you have performed. Your LL keeps a file on you, you need to do the same or you will be at great disadvantage in any dispute.
  • Theresa HarrisPro Member
    Member since 2019 · 15k+ posts · 11k+ votes
    3y

    All of it should have been in writing, but you should also have met them to hand over your keys. They also should have checked the unit.

    How did the occupants get your keys or the keys to the building?

  • Nathan GesnerBusiness Member
    Moderator
    Real Estate Broker · Cody, WY · Member since 2010 · 28k+ posts · 41k+ votes
    3y
    Quote from @Chris Clemptor:

    Do you have anything in writing? Phone records of the calls?

    The PM is liable for any problems caused by the squatters. You turned over keys, so they were in control of the property from that point forward. Anything happening after that fact is on them, not you.

    I would put this all in writing and tell them they were responsible for the unit after you turned over the keys, therefore they are responsible for damages caused. Make it clear you met your obligation and you will not pay anything else. If they intend to send you to Small Claims, you will report them to the real estate commission and counter sue them.

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