Stinky, but good Tenants...Looking for Advice

[Donald DiBuono]

Hi,

I have a duplex that is very updated with good tenants except for 1 issue....they started to smell. The tenants pay on time, or early. They help with little things to fix around the property. Recently, I noticed an odor when I went to help fix something and the upstairs tenants are complaining of the smell entering the hallway. I dont want to throw the upstairs tenants under the bus because they have a good relationship with the "smelly tenants". I dont want to ruffle feathers with the downstairs tenants because they do alot of good and are good people, but the ordor is bad. I dont know how to basically tell someone your home smells clean it up politely. Any help is greatly appreciated!

Thanks,

DJ

[John Clark]

Your details are too vague. Is the smell from personal hygene? From cooking? From poor housekeeping? Pets?

Identify the source of the odor and the solution(s) will present itself. For example, if it is from cooking, install/upgrade stove fans and honestly tell them that the aroma is bothersome. If it is housekeeping, tell them that you are concerned about vermin and they have to clean up their act.