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Updated over 4 years ago, 10/01/2020
Weathability or Provision - Bad Experience
Don’t pay them for their services! Read Tom’s book and then hire your own local CPA for any additional support.
The $15,000 service that I paid for is not worth the value that was provided. I had already read Tom's book. I'm shocked that they are charging for this service. I essentially paid someone to read me the highlights of Tom’s book. This is very disappointing!!! The salesperson over-promised the $15,000 service and it’s a complete rip-off. I don’t know how they can charge for this service.
I had already invested so much with Provision I decided to continue working with them to complete my tax return. I didn't have time to restart the process with another CPA firm. I had set up the LLC as instructed and they knew my business. I only had to pay them for the tax return at this point, so I decide to continue working with them out of convenience. I did complain to Johnathan about the $15,000 fee, he understood my complaint, but it was out of his hands. He gave me an approximate quote of $2,500 for my returns, I agreed to that and paid promptly. Johnathan left the company and I was not informed. I later get an email from Matt Nunn requesting documents for my tax return. I spent hours collecting the data. I replied to the email with the documents but I didn't hear back from anyone. Matt Nunn later contacted me and asked me if I had sent the documents. I told him I had but didn't hear anything. He asked me to resend them. I sent Matt the documents but didn't hear back. I followed up with Matt twice about my tax return. My tax return was now going to be late and didn't even contact me to file the paperwork to avoid the penalty. He finally got back to me and told me it would be $5,000 to complete my S-Corp Return and my personal return. All communication was via email, Matt Nunn never picked up the phone to call me, and the only nice thing he did was refund the $2,500 I had already paid Johnathan for my original tax quote. I completed my own returns in 4 hours.