Lazy Lender note meeting easy deadlines. What to do?

[Brad Gordner]

Good Afternoon Everyone!

I have been progressively getting more and more frustrated with my lender. They have really dropped the ball on the latest mortgage. Here is the quick rundown:

It's a 3 units ($675 per unit...it's oil heat and own pays but we will switch to gas after closing IF it happens).
Contract date 5/13/13
Commitment date 6/14/13
Settlement 7/3/13
Purchase Price: $75,000
Appraisal: $80,000

The current owner had it appraised last year and the bank actually hired the SAME appraiser so that process did not take long at all. So the bank has had the appraisal for 2 weeks now. The appraisal includes all the rent figures. It also has the list sheet which has the rent numbers. I also gave them a listing sheet along with the contract with the rent numbers. So as of today they had the contract for over a month and the appraisal for 2 weeks. Typical closing takes 40 days for us. I gave them 51 days in the contract just to be safe.

Keep in mind that we have loans with this place already and so have all of financial documents there already (we need to give them updated PSF and taxes every year so they are always up to date) so they did not need to worry about those.

BTW we have more cash than the actual purchase price of the building. Money is not the problem. And lots of credit as well so that is not the problem.

The problem is that today they call and tell me I need the rent roll. I should have given one but considering how EASY they are to make and the fact that I gave her a listing sheet with that on it. She got the listing sheet from appraiser on it. PLUS the appraiser made note of it! She had the REagents phone number, who in this case is actually the realtor as well. She should have known a few days ago she was going to need it if she couldn't figure it out herself.

Now the realtor/owner works 2 hours away and works 2nd shift (so he is there now) at the post office. I need an extension signed. Most likely I'm not going to be able to get it done.

So my real question is. Is there any recourse for me? If the seller wanted to be a d*** then he could walk away. The lenders laziness would have cause us alot of lost income. There have to be some repercussions. If not then there should be!

Thoughts?